It’s not business. It’s personal.
Behavioral science tells us that most people make financial decisions based not on reason, but emotion. Yet most financial professionals highlight their smarts, not feelings.
You have the rational money part down cold. But what may be just out of reach is connecting with people in an increasingly digital world. And that puts your future success and growth at risk. Something is being lost in the shift to automation and digital and virtual engagement—the irreplaceable human touch.
We need to out care—not just outthink—the competition. And we need to champion Emotional Intelligence (EQ), not Artificial Intelligence (AI) through digitalEQ™.